Error during efiling with Turbotax Deluxe 2023

Forum|Forum|2 years ago
February 23, 2024
1 reply
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After completing my federal and state return, and Turbotax charged my CC the $20 state filing fee. I click on "Transmit my tax" and get this error message. I click "OK" and check for update, and see that my version is at the latest. Repeat and get the same error.

TC74

Level 2

I had the same exact error with both my Fed and State returns this evening. I tried running the update but it kept saying I had the latest version. After wrestling with it for an hour, I changed my default browser to Google Chrome from MS Edge, ran a Chrome update to make sure I had the latest version, and cleared Cookies, Cache etc. When I went back into TurboTax, it allowed me to run an update. Once the update was complete, both Fed and State submitted with no problem. Hope this may help solve your problem as well. Good Luck

ChurkAuthor

Level 2

Thank you, I'll give this a try, but I don't even have Chrome on my computer, I use a browser call Brave and have never use edge because it is very slow. I'll try to clear cache, but my version of turbotax is an installed desktop version, so I am not sure how my browser cache would make a difference.

TC74

Level 2

I'm running the desktop version of TurboTax as well. I'm not familiar with Brave but I'd bet TurboTax has a conflict with your browser. I would just download Chrome from the net and temporarily set it as your default browser, then try submitting your taxes.