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Level 1
Feb 2, 2021 3:33 AM UTC
Question

Error code: RESULT_CODE_HUNG

Error code: RESULT_CODE_HUNG  keeps occurring but there are no errors which the software said it has...

2 replies

Level 2
Feb 2, 2021 4:47 PM UTC

What does this mean and how do I fix it? It keeps recurring.

Level 15
Feb 2, 2021 4:54 PM UTC

Please log completely out of TurboTax, then try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. 

Please see the following TurboTax FAQs to assist with this:

If you continue to have issues please see the link below to contact one of our TurboTax representatives: 

What is the TurboTax phone number?

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