Error code ref# 5838-7318

I am unable to log in. the program asks me to change my password. After I do that I get an an error code with instructions to contact my administrator. I am my admin, so now what?

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My return has been rejected and I need to correct but I can't access my tax return to correct it.

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Error code ref# 5838-7318

Error code ref# 5838-7318

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Error code ref# 5838-7318

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Error code ref# 5838-7318

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