Error code: F1099r-502-02: Default Form(5), Agency-provided xpath (00000) - efiled 2023 Returns rejected by IRS

[david_p_bonds]

Hi,

My e-filed returns are being rejected by the IRS based on the error code above.  Strangely, all 1099R's (from 4 diffferent firms) are being rejected.  Despite multiple attempts at re-entering the 1099R info in the TurboTax return, the rejections continue. 

Has anyone else encountered this problem?  

Regards, David Bonds

[DoninGA]

See this TurboTax support FAQ for the IRS error code you received - https://ttlc.intuit.com/turbotax-support/en-us/help-article/rejected-tax-return/e-file-reject-f1099r...

[david_p_bonds]

Thanks.  I read this page several times and followed the instructions.  Also, called TurboTax support.  Nothing worked.  Alas.

[DoninGA]

Then your only option is to print and mail the tax return.  Include all Form W-2 and 1099 which have taxes withheld with the mailed tax return.

See this TurboTax support FAQ for how to print and mail a tax return when using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/print-mail-return-turb...

See this TurboTax support FAQ for how to print and mail a tax return when using the TurboTax desktop editions for Windows - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/print-mail-return-turb...

[david_p_bonds]

Thanks. 

Kind of defeats the whole purpose of efiling. 

Obviously, will do that as a last resort.  But, just wondering if this is a widespread issue or some kind of error unique to my returns.  And again, weirdly, it rejected every 1099R.  I can understand a mis-match occurring with one 1099R, but not 5. 

Also wondering if I should just start the return from scratch.  I've been efiling with the same 1099R's for 3 years with no problem.  The values were transferred over from 2022 returns which were accepted with no issue.  Luckily, no tax is due, so I may let this ride for a month and try efiling once the rush is over.

Thanks

[DoninGA]

Well, you should try deleting the Form 1099-R that were transferred from the 2022 return to see if that corrects the problem and re-entering manually.  Especially since you have e-filed these same forms in prior years.  There may be some type of hidden character on the 2023 forms which is causing this problem when received by the IRS.