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Level 4
May 6, 2025
Question

Error code 630 when enter TurboTax business 2019 license code after install on new computer

  • May 6, 2025
  • 3 replies
  • 43 views

Upgraded to new Windows 11 computer and trying to install previous versions of TurboTax software.  2024 thru 2020 worked fine.  Installed TurboTax Business 2019, but when enter license code (14 digit in 4-5-5 digit format)

get a message saying "There was an error with validating your license code, please try again. Error code: 630"

Have tried a few times and double checked the character entry to no avail.  Continue to get the same error message.

3 replies

VolvoGirl
Level 15
May 6, 2025

You got 2020 installed ok?  They only support the last 3 years.   2019 was the first  year they started using the License Code.  So 2019 and 2020 need to verify the License Code but I think they turned off the server to verify older years.  Even if you get older years installed you can't update them or download any state programs you need.    

 

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

baldietax
Level 12
May 6, 2025

on my new Mac with premier version I found 2019 wouldn't activate either; 2020 activated but wouldn't install state so I couldn't open my old return anyway