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Level 2

Question

Error Code 54

Forum|Forum|2 years ago
February 17, 2024
3 replies
8 views

Tried transmitting my trust taxes and keeps saying the software isn't up to date. I've updated twice and it still says the same thing.

TurboTax Business Windows

Level 15

We are looking into this issue. Watch community for an update.

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Level 15

Here are several troubleshooting steps that you can try:

If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder. How do I find my TurboTax for Windows software download?
If that doesn't help, or you downloaded TurboTax from a CD, try a manual update. What is a manual update?
Turning off your VPN and anti-virus software during the update can help as well.

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Level 2

I tried the manual update; still same problem. Used the compatibility settings from window that came up; still didn't work. I turned off anti-virus software and tried again; still same problem.

Level 15

The engineers are looking into it. We will update you with the information once we know more.

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Level 15

UPDATE:

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

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Level 2

It finally worked and taxes were transmitted. Thanks