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bjsgreen
Level 2
Feb 17, 2024 12:51 AM UTC
Question

Error Code 54

Tried transmitting my trust taxes and keeps saying the software isn't up to date.  I've updated twice and it still says the same thing.

6 replies

CatinaT1
CatinaT1
Alumni - Intuit
Feb 17, 2024 5:32 PM UTC

We are looking into this issue. Watch community for an update.

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CatinaT1
CatinaT1
Alumni - Intuit
Feb 17, 2024 6:16 PM UTC

Here are several troubleshooting steps that you can try:

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bjsgreenAuthor
Level 2
Feb 17, 2024 6:59 PM UTC

I tried the manual update; still same problem.  Used the compatibility settings from window that came up; still didn't work.   I turned off anti-virus software and tried again; still same problem.

CatinaT1
CatinaT1
Alumni - Intuit
Feb 17, 2024 8:55 PM UTC

The engineers are looking into it. We will update you with the information once we know more.

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CatinaT1
CatinaT1
Alumni - Intuit
Feb 17, 2024 9:05 PM UTC

UPDATE:

 

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

 

@bjsgreen 

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    bjsgreenAuthor
    Level 2
    Feb 17, 2024 9:44 PM UTC

    It finally worked and taxes were transmitted.  Thanks

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