Error Code 190

Forum|Forum|2 years ago
February 17, 2024
2 replies
5 views

I tried the suggested fix after having gone through the process of uninstalling TurboTax and then reinstalling. Then I had to go out and repuchase again the state download a second time. I keep trying to open my saved file and I keep getting the Erro 190 code over and over agian.

VolvoGirl

Level 15

After you get the program installed or reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN

Error 190 for state
https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/00/26443

How to download your purchase
https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075

brlangerAuthor

Level 2

I had to go through several recommendations to get through this mess.

First I tried to reinstall TurboTax. It recognized the program was installed so I chose the fix and reinstall option. I then opened TurboTax and it tried to got through the update process which again caused by system to crash in the middle of updating which was my issue I ENCOUNTERED the first time. So I did the fix and reinstall again. This time I followed another recommendation to download the update file separately recommended as one of the other fixes. Then I had to delete the state file and reupload the state file that I had to purchase a second time because the program I originally bought included one state download. In total it took me about 7 hours to figure this all out.

Howard_in_PA

Level 2

For whatever reason, Turbotax thought I needed to file taxes in more than 1 state. I made some money in a neighboring state that has reciprocity with PA.

The only workaround for me was to get a supervisor to send me the other state. I wasn't going to pay for a state I was not filing. Once the second state was available, Turbotax we as happy again.