Error 603: License Code Activation Limit Reached during Windows 10 to Windows 11 Migration

[mryxyz2004]

Hello, I am seeking assistance with a license activation issue (Error 603) for TurboTax Desktop 2024.

I am moving my tax data from my old Windows 10 desktop computer to a new Windows 11 laptop. I have already installed the software on the new laptop, but when I enter my 16-digit license code ,I receive an error stating that the activation limit has been reached.

I am the same user , I am simply switching hardware because Windows 10 is reaching its end of life. I need to have my license 'tokens' or activation count reset so I can finish my 2024 return and use the 'Auto-fill my return' feature on my new laptop.

Can a moderator or agent please assist in resetting my activation count? My registered email is [email address removed]."

[DianeW777]

Please use the link below to find your license code and if you still need to contact us use the second link.

• How do I find my license code for TurboTax Desktop?
• How do I contact TurboTax?