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The error message should say something like, SSN (1) or SSN (2). The number in parenthesis identifies the order that you listed your dependents in, so if it says SSN(1) was claimed by someone else, then the first dependent that you listed is the one who has been claimed.
You might want to check your Turbo Tax entries to ensure that you typed the social security in correctly. If it is correct, and you dont know of anyone who would have claimed your dependent, please contact Turbo Tax. Please refer to the following FAQ for additional clarification.
First, revisit the Personal Info section to verify your dependent's Social Security number (if wrong, correct it and then step through the File section to resubmit your return).
If you already verified this info, you'll need to paper-file your return as the IRS will continue to reject your attempts to e-file.
Then, if you know who claimed your dependent, ask them to amend their return by removing the dependent or their personal exemption. Amendment processing can take weeks, even months, which is why it's best to paper-file your return in the meantime.
If the other taxpayer is uncooperative, the IRS will eventually contact both of you to figure out who gets to claim the dependent. The losing party will then be liable for any additional taxes, penalties, and/or interest as a result of the false claim.
Important: If you suspect identity theft, please contact us for further investigation. Read more here.
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