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blazemax
Level 2
January 11, 2024
Question

Error 190

  • January 11, 2024
  • 1 reply
  • 5 views

I purchased the TurboTax Deluxe for 2023 with Free State download.  I am receiving Error 190 when trying to work with the program and do a state return.

 

I follow the directions and select my State - California.  The program says my state is downloaded/up to date.  However, I am unable to move forward with starting a return.  

 

I followed directions about starting a new return, but still have the same issue.

 

Debra

    1 reply

    CatinaT1
    CatinaT1
    Level 15
    January 11, 2024

    This should help: Error 190 when opening file in TurboTax Desktop

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    B
    blazemaxAuthor
    Level 2
    January 11, 2024

    The response that you posted was found and tried.  It set up a file with only a state return.

     

    I then tried to open a file I had previously started and it did the same thing.

     

     

    CatinaT1
    CatinaT1
    Level 15
    January 18, 2024

    Were you able to solve your issue? If so, please let us know how you did.

     

    If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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