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Level 2
January 11, 2024
Question

Error 190

  • January 11, 2024
  • 3 replies
  • 38 views

I purchased the TurboTax Deluxe for 2023 with Free State download.  I am receiving Error 190 when trying to work with the program and do a state return.

 

I follow the directions and select my State - California.  The program says my state is downloaded/up to date.  However, I am unable to move forward with starting a return.  

 

I followed directions about starting a new return, but still have the same issue.

 

Debra

    3 replies

    CatinaT1
    Alumni - Intuit
    January 11, 2024
    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    blazemaxAuthor
    Level 2
    January 11, 2024

    The response that you posted was found and tried.  It set up a file with only a state return.

     

    I then tried to open a file I had previously started and it did the same thing.

     

     

    CatinaT1
    Alumni - Intuit
    January 18, 2024

    Were you able to solve your issue? If so, please let us know how you did.

     

    If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"