Why is my email address not added onto both the Federal and State forms, even though the email address of mine is correct at TurboTax.com profile page?
At the signature areas of both documents, I see the email address line, but it is blank. When I go to the "FORMS" icon on the top right of TurboTax software and snake through to the signature page, I notice that I am unable to add my email address (even there). The highlighted line for email address changes to light blue, but the cursor disappears, so I cannot type anything.
I was able to add my email address to the State Form signature line, but not Federal Form.
Is this the software problem?