Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous
Not applicable

Efile

It won’t let pay with my refund it’s telling me to add a credit card I don’t have a credit card or debit I’m brjm

4 Replies
tagteam
Level 15

Efile

You will probably have to contact Support for this issue.

 

What is the TurboTax phone number? (intuit.com)

VolvoGirl
Level 15

Efile

Is your Federal refund big enough to cover the fees plus the EXTRA 40 Refund Processing Service charge (45 in California)?

https://ttlc.intuit.com/community/charges-and-fees/help/why-can-t-i-deduct-my-turbotax-fees-from-my-...

 

Any of the refund that is from line 28 or 30 will not be considered for the refund processing service ... so is your federal refund more than those 2 credits combined?

 

How to review your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

VolvoGirl
Level 15

Efile

How to pay the Online fees

https://ttlc.intuit.com/community/payments/help/how-can-i-pay-for-my-turbotax-online-fees/00/27388

 

What forms of payment does Turbo Tax accept?

https://ttlc.intuit.com/community/payments/help/what-forms-of-payment-does-turbotax-online-accept/00...

 

You can get a prepaid Visa card at Walmart or somewhere.  Which is good because it saves you the Extra $40 Refund Processing Service charge (45 in California) and your refund comes directly to you and doesn't go through the 3rd party bank to take the fees out.

Critter-3
Level 15

Efile

If your AGI is $73K or less then why are you paying anything to file the return ???   

Go to the IRS Free File site to choose a totally free program:

Free File: Do your Federal Taxes for Free | Internal Revenue Service

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~