efile should be allowed until Oct. 20 for Fed & State extention filed on time but rejected. Why is Turbo Tax not letting me efile?

[xmasbaby0]

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead.

 What is the rejection code or rejection message? 

 If it was rejected for AGI—-your 2023 AGI might not be in the IRS system if you filed late.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[getr1ichqu1ck]

It was rejected due to the AGI, so I will try marking that as zero as you suggest.  Thank you!

[getr1ichqu1ck]

I changed the AGI to $0 and was rejected again.  As before, it says:

"Transmission failed: You are past the deadline for new filings. Please contact customer support.

Looks like we've had a technical hiccup."

Is this different from the statement that the 2023 AGI does not match their records?  I know the 2023 AGI is correct.

Continued thanks for your help!

[rjs]

Yes, that message is different from the AGI not matching. It is now too late to e-file for 2024, with or without an extension. You will have to file by mail.

I don't know why you think you should be able to e-file until Oct. 20. October 15 is the last day for an initial e-file, with or without an extension.

[getr1ichqu1ck]

Thanks again.

I did file for an extention before April 15.  I then filed my efile on Oct. 12 and it was rejected.  Turbotax replied that the IRS give me until Oct. 20 to refile if my electronic filing by Oct. 15 with an extension was rejected.  Isn't this information correct?

[xmasbaby0]

@rjs @getr1ichqu1ck 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/missed-october-17-deadline/L2...

[getr1ichqu1ck]

If this is a help, I have inserted the portion of the email that I recieved from Turbo tax immediately after the filing was rejected.  It states the Oct. 20 deadline for this case. Important filing deadlines If your return is rejected before the April 15, 2025 tax filing deadline has passed, you can still correct and re‑file your tax return before April 20, 2025 without being considered late by the IRS. If you filed an extension, and your return is rejected before the October 15, 2025 tax filing deadline has passed, you can still correct and re‑file your tax return before October 20, 2025 without being considered late by the IRS. Learn more   If you e‑filed any state returns, you’ll receive separate status emails about those returns. Delays in e‑filing your federal return may cause delays in your state tax return. And remember, keeping a copy of all status update emails like this one is always a good idea.

Check before you click! TurboTax will never ask you for your personal information in an email. When you click on a link, the address should always contain "intuit.com/".