TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 1

Question

Efile help please

Forum|Forum|7 years ago
June 4, 2019
2 replies
5 views

No text available

TurboTax Premier Online

Level 12

The most common issue for e-file is the wrong AGI.

Here is where to find it:

Form 1040 – Line 37

Form 1040A – Line 21

Form 1040EZ – Line 4

Form 1040NR – Line 36

Form 1040X – Line 1, Column A

If you prepared in TurboTax Online, here is how to access your prior return:

1. Make sure you’re signed in to your TurboTax account.

2. Select Tax Home from the left menu.

3. Scroll down to Your tax returns & documents and select 2017.

4. Select View adjusted gross Income (AGI)

If you prepared your tax return in TurboTax CD/Download, it should be saved on your computer.

If you prepared your tax return through other software, you can request a transcript from the IRS.

Follow this link: Get a Transcript

If you filed your tax return after October, 2018, use $0.

For more information, including a picture reference, follow this link: How to Find Last Year's AGI

If this is not your efile issue, let us know and we will try to help with other information.

Level 2

I just did my taxes. I chose to mail my return, but forgot about the coronovirus. I want to efile instead, but have already finished my return. how to I now efile?

Level 15

@cemeir wrote:

I just did my taxes. I chose to mail my return, but forgot about the coronovirus. I want to efile instead, but have already finished my return. how to I now efile?

See this TurboTax support FAQ for changing from mail to e-file - https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/01/26985