Skip to main content
Level 2
May 4, 2020
Question

Efile Error

  • May 4, 2020
  • 1 reply
  • 1 view

Hello

 

I am trying to efile a return. When I click on transmit it states there is an update I must install to efile. I click on check for updates and it states I am up to date. I even tried the manual update and have run the update but get the same error. Is there a way to fix this problem?

 

With the problems I have had this year I feel it must be something with activation code as I have never had near the problems. There were a few but nothing as bad in was it 2002 or 2007 when there was activation code and I had many phone calls to correct it

Thanks

1 reply

DawnC
Level 15
May 6, 2020

You are going to need to contact support if you are still having problems despite a manual update.  I will leave the link below.  

 

How do I contact TurboTax?

 

 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"