Did you receive an e-file rejection message? If so, please copy and paste it in here so we can better assist.
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How to Efile
After you enter all your income and info, you go through the Review tab. Then you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button.
You will need to enter your 2018 AGI to efile 2019. If you didn't file a 2018 return or filed late in the year you enter 0 for the AGI. If you are married and filed Joint last year you enter the same AGI for each of you.
When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.
If you cant get back into your retun, Click on Add a State to let you back into your return.