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E*trade account with Morgan Stanley will still not import as of 3/6/24. I see that Payor ID number changed from 2022 to 2023 statement. How can this be fixed to import.

 
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CatinaT1
Expert Alumni

E*trade account with Morgan Stanley will still not import as of 3/6/24. I see that Payor ID number changed from 2022 to 2023 statement. How can this be fixed to import.

If you are using TurboTax Online, try importing using a different browser.

 

See the following TurboTax Help articles for potential fixes:

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