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jg_malik
New Member

E-filing my return I'm getting error message: FAILED_VALIDATION. There is an update available. But when I check for updates, I'm getting: Your software is up to date.

 
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1 Reply
CatinaT1
Expert Alumni

E-filing my return I'm getting error message: FAILED_VALIDATION. There is an update available. But when I check for updates, I'm getting: Your software is up to date.

Another user was able to solve this by updating his Windows.

 

1. Updated my WINDOWS software. 

2. Rebooted computer. 

3. Installed TurboTax update that was not previously available before Windows update was completed.

 

Here are several troubleshooting steps that you can try:

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