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Level 1
October 17, 2022
Question

e filing fee

  • October 17, 2022
  • 2 replies
  • 7 views

I was charged $25 for e filing on 9/16/22 and the return was rejected. I paper filed and should I expect a refund of that charge? My email is [email address removed] and the home phone is [phone number removed]. Don Bachleitner

    2 replies

    Level 15
    October 17, 2022

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

     

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    DoninGA
    Level 15
    Level 15
    October 17, 2022

    You will have to contact TurboTax support for this issue.  Use the key words Billing Issue

     

    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

     

    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax