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DB4929
Level 1
Oct 17, 2022 2:16 PM UTC
Question

e filing fee

I was charged $25 for e filing on 9/16/22 and the return was rejected. I paper filed and should I expect a refund of that charge? My email is [email address removed] and the home phone is [phone number removed]. Don Bachleitner

    2 replies

    Level 15
    xmasbaby0Level 15
    Level 15
    Oct 17, 2022 2:22 PM UTC

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

     

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    Oct 17, 2022 2:23 PM UTC

    You will have to contact TurboTax support for this issue.  Use the key words Billing Issue

     

    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

     

    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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