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E file

I was trying to while my taxes and it wouldn’t go through trying to find out what’s the problem 

3 Replies
MoniqueLO
Intuit Alumni

E file

Please try refreshing your browser and clearing out your cookies. If that does not work, try clearing out your browser's cache. You may also want to try a different browser. 

 

Please see below for information on how to delete your cookies. 

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

 

Please see below for information on how to delete your cache.

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

If you would like to contact customer support for additional assistance please see below. 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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E file

It says Electronic Filing Center I’d not open for the season yet 

CatinaT1
Employee Tax Expert

E file

We are open now. However, some forms have not been finalized. Please see below for more information.

 

Generally, if you are not able to e-file your return it is because your state has not opened up the e-filing option yet. Even though the IRS has started to accept e-filed starting 1/27/2020 there are some states who have not finalized their tax forms yet, thus not opening the e-file option. Click here to look up your state and see when all forms will be ready: https://ttlc.intuit.com/community/forms/help/irs-forms-availability-table-for-turbotax-individual-pe...

 

Once the forms are ready you will be able to e-file your return and check the status here: https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

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