turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

LongBoys
Returning Member

E-File Failed

I have been trying to e-file my federal and state but kept getting an error message that one of our SS#'s has been duplicated.  I created an account with the IRS on line to review my filing history.  

The IRS is showing a 2019 form 1040 received on April 15, 2020.  This return has an AGI of $1.00 and nothing else but zeros.

What should I do?  File an Amended return? File by mail?  The hold time to call them is insane.

Please help.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

E-File Failed

Sounds like you signed up to get the Stimulus Check?  

It could also be if you signed up on the IRS non-filer tool to give the IRS your Direct Deposit Info for the Stimulus Check.  If you did then see

https://ttlc.intuit.com/community/tax-topics/help/stimulus-how-to-file-your-return-after-getting-rej...

LongBoys
Returning Member

E-File Failed

Yes, you are correct!!  Totally makes sense now. 

Thank you for the help!  Much appreciated..

 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies