Dropping support for WIndows 10 for Turbotax 2025

[user17557952049]

I have sent an email to the office of the President and the CEO of Intuit asking for a one year extension on using windows 10 for the new version. Hopefully they will agree with us and give us that one year extension. I really dont want to import my files into another program if I dont have to. way too hard to import back into Turbo Tax.

[user17557952049]

I am posting a link. it is a form that goes to the office of the president, maybe if they get enough complaints they will change the new requirements. Please fill out the form and let them know your displeasure. Please be nice or they won't do it for sure. Thanks.

Office of the President 

[user17557952049]

Please answer yes if they ask you if you have contacted support. You will find out that answer is good otherwise you wont get the form. 

[diverjer]

I sent in form and actually got a call, but not encouraged.  Basically said, we will pass on your information. 

[patchesrhode]

This is wrong. My laptop will not support Windows 11. And I do not want my taxes online on your server. It should be my choice, whether or not I want to buy a new computer and update to Windows 11 or not. It should not affect my ability to do my taxes on my laptop. Is there an opt out option whereby I can still have a desktop product from turbotax?

[VolvoGirl]

Not unless Turbo Tax changes and lets 2025 be installed on windows 10.  How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

[FortFun]

I also completed the form to contact the office of the pres. Got a phone call within hours and a follow up email. Email stated in part "this decision was made to ensure we continue providing the highest level of protection for our customers’ sensitive financial information" The individual who called kept talking about how Microsoft was going to stop the security updates for Win10. I pointed out that Microsoft was going to provide 3 avenues for continued support and if Microsoft could determine who opted in to one of those options surly Intuit could and allow installations on supported computers. As you can see from their response, they weren't listening. That said, I think we should all complete the contact form anyway - remember when they wanted to discontinue It's Deductible?

[Perplexed in Los Angeles]

I have completed and submitted the form as well. It's only been a few hours so no response as of yet. In some ways, I'd rather get no response at all then receive a party-line response that is devoid of any meaningful discourse.  We shall see. But I would not bet the proverbial ranch.  

[user17557952049]

I got a very nice person from the president’s office who agreed with me that using the desktop version with the optional Microsoft updates was probably safer than doing my taxes on the web. She said this move was planned for a while but there still was hope. She also said if enough people filled out the form and it was brought to the attention of the president there still was hope for a one year extension. Who knows, keep filling out the form. Thank all of you.