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Level 1
January 13, 2020
Question

Downloading

  • January 13, 2020
  • 2 replies
  • 4 views

Not able to download a product.  When I try to down load the product, it seem that my system just go into a loop in down loading the product.

 

Kevin [phone number removed]

    2 replies

    Level 15
    January 14, 2020

    Contact Support (link below) during regular business hours for this issue.

     

    https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

    Level 2
    January 16, 2020

    I am having the same problem. Very frustrating.

    EbonyL122824
    Level 9
    January 19, 2020

     

    Please see the following link for assistance with troubleshooting this issue.

    https://ttlc.intuit.com/community/installing/help/troubleshoot-turbotax-for-windows-download-issues/00/25753

     

    Please see the following FAQ to contact Customer Support for further assistance.

    https://support.turbotax.intuit.com/contact/

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