downloading turbotax on more than one device

[amin-alibhai1]

Upon downloading turbotax on a second device, I get the following message " The license code is already linked to another account. Error code: "608".  

What does this mean. How can I install on a second device?

Please help

Thanks 

Amin

[RobertB4444]

You can install TurboTax on up to five devices.  But when you do you have to log in to the TurboTax account using the same log in information as you did on the first device.  That software is linked to that account and only that account can use it.  

If you wish to file tax returns for family members since you can file for up to five people you will have to enter their information into your account.

@amin-alibhai1 

[izzy5]

I just loaded my TurboTax Premier 2024 on a second device because I will be leaving the country and need to continue my tax return from abroad. However, all of the information I have entered on my first device, a desktop computer, does not carry to the second device, a laptop. Do I have to start over from scratch with my return, which is only missing the foreign tax credit at this time?

[MarilynG1]

You can copy your .tax2024 file to a removable drive, then download to your new device.  When you install TurboTax on your new device, you'll be able to open the program and browse to the tax file.

Once you've installed the program, double-clicking on the tax file can also open it in the program.

@izzy5 

[VolvoGirl]

@izzy5   You might get an error when trying to open the .tax2024 file on the second computer.  If you do,  After you get the program installed or reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN