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mcuevas918
New Member

downloading the wrong product

Hi,

 

I purchased the TURBOTAX DESKTOP HOME AND BUSINESS TAX YEAR 2024 WIN DOWNLOAD WITH STATE and everytime I try to download it to my computer, I am getting the TurboTax Deluxe version.  I have uninstalled and reinstalled the download 3 times already and am always getting the same result.  
What am I doing wrong?

 

posted
yesterday
last updated ‎April 03, 2025 9:45 AM
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xmasbaby0
Level 15
Level 15

downloading the wrong product

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
yesterday
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