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kml3
New Member

Downloading info from W2

The 2020 version of Turbotax Deluxe says it will download my W2. I put in my SS number and the amount from box 1 as instructed and I get back a reply that my information is invalid. Anyone have any idea what the problem is?

 

 

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2 Best answer

Accepted Solutions
rjs
Level 15
Level 15

Downloading info from W2

This is just a guess, but your employer, or your employer's payroll service, might have shut down their TurboTax import system. Maybe they didn't keep it up for the extended filing deadline.


Whatever the reason is, I suggest that you just enter your W-2 manually. It only takes a couple of minutes, and that will be a lot faster and easier than trying to figure out why importing it is not working.

 

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kml3
New Member

Downloading info from W2

Yes, thanks for answering. I did do it manually. Just wanted to try the shortcut.

View solution in original post

2 Replies
rjs
Level 15
Level 15

Downloading info from W2

This is just a guess, but your employer, or your employer's payroll service, might have shut down their TurboTax import system. Maybe they didn't keep it up for the extended filing deadline.


Whatever the reason is, I suggest that you just enter your W-2 manually. It only takes a couple of minutes, and that will be a lot faster and easier than trying to figure out why importing it is not working.

 

kml3
New Member

Downloading info from W2

Yes, thanks for answering. I did do it manually. Just wanted to try the shortcut.

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