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Go to the following link to submit a refund request online for the U.S. product.
How do I request a refund for my TurboTax product?
See this TurboTax support FAQ for how to request a refund of the US desktop editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...
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