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Level 2
January 26, 2020
Question

Download vs CD

  • January 26, 2020
  • 4 replies
  • 2 views

In past years I have purchased a CD in order to load the particular turbo tax on my computer.  With this option Turbo Tax allows me to upload the program to more than one computer.  If I download the product can I still download to more than one computer?  IF so how is this done?

 

Thanks

4 replies

VolvoGirl
Level 15
January 26, 2020

Yes you can install the Desktop program on 5 computers either by CD or download.  You can download it the same way as you did the first one.

d59priceAuthor
Level 2
January 26, 2020

Thanks.

BrandiLO
Level 14
January 27, 2020

Please click this link to contact customer support. Please be sure to choose the correct product as well as enter a detailed explanation of the issue. You will be given a ticket number and a phone number to contact support once the form is completed. 

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Level 2
January 27, 2020

I cannot get the state tax to download.  I installed a downloaded TurboTax from a purchase made through Costco of premier version.  When I couldn't get the state tax to download without purchasing the product, I uninstalled and returned that TurboTax to Costco for a refund.  Then I used the Home and business version as the 5th user and I cannot get the state tax forms to update on the Home and Business Version

Level 2
January 30, 2020

I have a laptop that doesn't have a cd Drive. Is there a difference between what is included in the CD and software that is downloadable. I want to do the download software version instead of having to spend the extra money on the portable drive I would need to purchase. Inputs please!

VolvoGirl
Level 15
January 30, 2020

No.  The download is the same as the CD.  Actually the download might be more current and have the updates already applied.

 

How to install Turbo Tax if you don't have a CD drive

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450Did 

Level 2
February 7, 2020

i purchased the cd but found my cd does not work.  can i install via download?