Please see the following instructions to troubleshoot your download. https://ttlc.intuit.com/community/installing/help/troubleshoot-turbotax-for-windows-download-issues/... If you need further assistance, use the following link to contact customer support. https://support.turbotax.intuit.com/contact/
**Mark the post that answers your question by clicking on "Mark as Best Answer"
This one may be a bit more direct for what you want: