Download error 607?

[Donald Nail]

When attempting to enter my license code some letters come up behind the previous letter instead of in front of!  Shows error code of 607.  I have tried to re enter this code at least 15 times even with another person watching me?

[GabiU · Accepted solution]

Error Code 607 means the code you are entering is not valid. If you purchased the product from our website, you'll be able to find your License Code in your account. See screenshot. 

 

[drshickle]

purchased on Ebay-downloaded-installed-updated

then activation code [product key removed] not valid

[chubbs840]

I have loaded the code they sent me, but it still comes up with the error code 607

[22willijam]

That is wrong in my case the Installation key I have is not the same as the key the download section is asking for. The installation key is 21 digits long and is xxx xxxx xxx xxxx xxx xxxx

Please provide a correct answer.

Thanks

[charles1hodge]

Can't find conformation code. Please resend. 

[charles1hodge]

Please resend screenshot

[charles1hodge]

Resend screenshot with conformation code. 

[VolvoGirl]

UPDATE for anyone finding this post.  See this article for steps to fix activation requests and error 607

https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every...  

[keithesimons]

I have the correct license code but I still get error 607.

[DoninGA]

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@keithesimons wrote:

I have the correct license code but I still get error 607.

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TurobTax support FAQ for error 607 - https://ttlc.intuit.com/community/tax-topics/help/error-code-607-license-information-not-found-for-t...

For further assistance contact TurboTax support - https://support.turbotax.intuit.com/contact/

[jfgerald]

I have installed the code several time and always get error code 607. I have tried online and with office depot software.  Do you have an answer that works??  Jerome F*** [PII removed]

[MichelleLO]

@jfgerald  Please reach out to TurboTax Customer Support for assistance with troubleshooting the issue you are experiencing.

[jfgerald]

After a few days trying to enter the security code was finally accepted by the software.  Turbotax is now working fine. Thank you. jfgerald

[Waldo2-2]

what is the answer