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manthe4
New Member

double charged

when i submitted my taxes I had originally was going to pay directly from my Federal Taxes but decided to use my credit card.I canceled the deduction from my tax refund. Turbo Tax took a debit of 160.00 from my checking and also deducted it from my Federal return. How do I contact Turbo Tax to Correct this?

3 Replies
KatrinaLO
Intuit Alumni

double charged

Please contact customer support by following the instructions below.   

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

But if you still feel you require additional assistance, you can contact us at (800) 446-8848.   

 

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Molthend
Returning Member

double charged

I paid twice on Citi Master Card ending in 6955 e-file fee for Wisconsin filing=$25 on 4/20/21 and 4/21/20  I wish $25 refund-that account now has been transfered to 7913 card.  David Molthen [email address removed]

 

DoninGA
Level 15

double charged


@Molthend wrote:

I paid twice on Citi Master Card ending in 6955 e-file fee for Wisconsin filing=$25 on 4/20/21 and 4/21/20  I wish $25 refund-that account now has been transfered to 7913 card.  David Molthen [email address removed]

 


Contact TurboTax support for this issue.  Use the key words Billing Issues

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

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