Does Intuit "customer service" even exist?

[JCrawford0459]

Has anyone ever tried to talk to an actual customer service representative?  The automated support is worthless.  When you can finally get it to give you a service ID number and a phone number to call you get someone that you can barely understand.  They are completely unable to work an issue without a script that they want to go through line-by-line.  There is no email customer service and no direct phone number.  Very disappointed.

[jamiecmontes]

I don’t think so. I paid $80 to do my taxes. We’ll come to find out they should have been free like the year before did taxes with them. Wasn’t sure why I was being charged but paid it. So there moto is “ ONCE ITS PAID FOR THEN YOUR SOOL **bleep** OUT OF LUCK 🍀 !! 
www.freetaxusa.com