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Does anyone know why I can’t choose the country from the dropdown menu in the last step just before filing my taxes? I am using mobile app and it is up to date.

it keeps saying that that field is Required but it doesn’t offer any country to select
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5 Replies
BrittanyS
Employee Tax Expert

Does anyone know why I can’t choose the country from the dropdown menu in the last step just before filing my taxes? I am using mobile app and it is up to date.

Thank you for your valued feedback. We are aware of this issue and our developers are working hard to fix it.

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AnnetteB6
Employee Tax Expert

Does anyone know why I can’t choose the country from the dropdown menu in the last step just before filing my taxes? I am using mobile app and it is up to date.

Take a look at the following TurboTax help article for an opportunity to register your email address and receive updates as they become available.

 

Why am I unable to enter a US billing address when trying to pay?

 

@radakovicognjen 

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Rali248
New Member

Does anyone know why I can’t choose the country from the dropdown menu in the last step just before filing my taxes? I am using mobile app and it is up to date.

I have the same problem. Have you found any solution?

CatinaT1
Employee Tax Expert

Does anyone know why I can’t choose the country from the dropdown menu in the last step just before filing my taxes? I am using mobile app and it is up to date.

There is not a solution yet, but as AnnetteB6 said, you can register your email for updates in the link she posted.

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

Does anyone know why I can’t choose the country from the dropdown menu in the last step just before filing my taxes? I am using mobile app and it is up to date.

Seems like the address (the mailing one) must be from United States, I think that I’ve changed it in the beginning steps, personal info tab or something like that. Try it.

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