Skip to main content
Level 1
March 27, 2020
Question

direct deposit

  • March 27, 2020
  • 2 replies
  • 8 views

My turbo tax is not accepting the direct deposit information.  What am I doing wrong?

 

2 replies

Level 2
March 29, 2020

Me too.  I clicked the radio button for use the same account as last year.  The checkbox for wanting a savings bond or splitting accounts comes up.  Continue is active but when when I click on it the radio button goes blank AND the checkbox goes away with the test Please select how you want to receive your refund.

Level 15
March 30, 2020

If you are having problems entering your direct deposit information within Turbo Tax, please click here to contact customer service. 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"