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timlow0305
New Member

I cannot access the "file by mail" option to file a federal return. I have already reviewed the general support questions.

 
1 Best answer

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ChrisH1
New Member

I cannot access the "file by mail" option to file a federal return. I have already reviewed the general support questions.

You cannot efile State if you don't efile Federal. The State filing method must follow the Federal.

View solution in original post

4 Replies
Lisa995
Level 12

I cannot access the "file by mail" option to file a federal return. I have already reviewed the general support questions.

Are you choosing to have the TurboTax fees deducted from your refund?  If so, you cannot file by mail.
♪♫•*¨*•.¸¸♥Lisa♥ ¸¸.•*¨*•♫♪
ChrisH1
New Member

I cannot access the "file by mail" option to file a federal return. I have already reviewed the general support questions.

Did you by chance select "Pay with Refund"? If so you cannot "File by Mail"
timlow0305
New Member

I cannot access the "file by mail" option to file a federal return. I have already reviewed the general support questions.

Thanks for your responses. I did not choose to pay with refund. The only way I could get my federal file to print was to select to print both state and federal returns, which is unfortunate because I would have preferred to efile my state return.
ChrisH1
New Member

I cannot access the "file by mail" option to file a federal return. I have already reviewed the general support questions.

You cannot efile State if you don't efile Federal. The State filing method must follow the Federal.

View solution in original post

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