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3 replies

CatinaT1
Alumni - Intuit
Feb 22, 2024 4:20 PM UTC

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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Level 2
Jan 26, 2025 1:52 AM UTC

Yes.  Delete 2024 information and account 

R.P.

DoninGA
Level 15
Level 15
Jan 26, 2025 1:55 AM UTC

@rey4ever65 wrote:

Yes.  Delete 2024 information and account 

R.P.


TurboTax accounts cannot be deleted.

You can clear all the information on the tax return.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.