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I am also having this error and it's driving me crazy. This is a massive error that could lead to people overpaying by 10's of thousands of dollars. Seems like something worth fixing, RIGHT TURBOTAX?
Should we tweet at them until they respond? It doesn't seem like they are taking this seriously.
Well, we could follow the Gamestop Reddit protest model, but they might not take that too well. 😉 I think TT should follow the Apple Support model and at least acknowledge the issue and assure us they're doing something. I'd like to think that they're trying to resolve the issue before they respond to us. But, the clock is ticking and we'd all like to get this straightened out.
Same here. We refinanced it once, and mortgage was sold to a different bank once, so I have 3 1098. Each ~$500K. If I followed the TT instruction on "filling in loan balance on the day you paid it off", I end up having average loan balance of $1.5M. Ridiculous. I opened the forms and looked at the "Deductible Home Mortgage Interest Worksheet" and boy it was wrong on so many levels. Looks like five-years-old coded that thing. For "Months loan outstanding", it simply ignores what you told TT the last day in made payment on the loan. Even though I told TT my last payment was in May 2020, it still says I had the loan for 12 months.... Then for my new loan, even though the "Months loan outstanding" was correctly filled, it does not take that into account when calculating "Average balance". If you only held the loan for 6 months, the average balance should be half the loan amount.
I remember similar problem with this last year. It seems even worse, and more difficult to fix this year. I used to use TaxAct which works great on this topic, switched to TurboTax because of a deal. So not worth it, one of the worst mistakes ever made.
We are having the similar issue.
Bought the home with loan before 2017 and the loan is above 1m. We have refinance usually everyone, and it worked well in previous years' filing with Turbotax.
This year, we had 36K internet, remaining loan balance 1.15M, had a refinance in 2019, so the mortgage origination date says Oct 2019.
We are supposed to be able to deduct 36K / 1.15M * 1M = 31.3K interest, but TT keeps saying we can only deduct 23.5K interest (which is 36K / 1.15M * 750K). We are clearly grandfathering the 1M interest cap, but there is no way to tell TT such info, and I think TT only uses the mortgage origination date to determine if I am qualified for 1M cap or 750K cap.
Another issue is that, we have a second home that we bought in 2020 with only ~5K interest, and when we add this 1098 form to TT, TT will completely mess up, and tells me I should use standard deduction. We ended up having to remove the second 1098, though it still does not resolve the first issue.
Still not fixed as of 1/30 - TURBOTAX Please FIX THIS
Hello, thank you for bringing this to our attention. This has been reported to us and is currently being investigated. I will let you know as I receive more information.
Finally some acknowledgement, thank you.
I have been struggling for two days with a TurboTax enrolled agent about this same problem.
In my case, the problem is in the behind-the-scenes interactions between these three worksheets (found under Forms within TT):
- Home Int Wkst (Central Loan... ) - my original 2016 mortgage, less than $1,000,000 (the cap until 2017).
- Home Int Wkst (LoanCare...) - my refinance loan of Nov 2020.
- Del Home Mort - This worksheet takes data from the above two worksheets.
The Del Home Mort worksheet ADDS the average balances of the two loans together, even though they were not concurrent. In my case, the sum of the two averages is over $1 million, so the program incorrectly reduces the total mortgage interest deduction that I am allowed.
The TT rep and I have tried numerous workarounds that have all failed. This is an absolute mess. I could have done my taxes faster by hand.
I have been working for two days with TT enrolled agent Bryan Swann and he has been unable to find a solution. This needs to go to programing NOW!
Welcome to the club...... TT has acknowledged that there is an issue and is apparently working on a "fix".
Given that most financial institutions has not yet provided 1099-Int & 1099-DIV and OID's, this is not as pressing for me. It is frustrating never the less to find a bug for a common scenario -- refinancing in 2020 was not a rare occurrence.
I was able to go into the combined "Ded Home Mort" worksheet and over-ride Line 12 to plug in the "average", which for me is original mortgage + new mortgage / 2. To override, highlight the value in line 12 use Menu-->Edit-->Override. You should then be able to plug a value.
This could be a fix for simple refinances. (Note: these worksheets do not go to the IRS)
Disclaimer: I am not a tax professional, accountant, etc - use at your own risk 🙂
In my case, this didn't fix the problem.
My original 2016 mortgage was under the $1 million cap for home mortgages.
My 2020 refinance of the original loan was for $765,000. That exceeds the $750,000 cap for mortgages after 2017. But this refinance's cap should inherit the 2016 cap of the original loan $1 million.
But thanks for the suggestion.
How do I get direct access into the worksheets? I know the calculations I need but am not sure how to get the worksheets.
In the top menu select View, then Forms. Now on the right hand side go to the form you want. Right click on any value you want to change and select Override, or Ctrl+D.
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