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Level 2
March 27, 2020
Question

Credit

  • March 27, 2020
  • 1 reply
  • 5 views

When I attempted to file the 1st time used a credit card.

 The report would not go thru. Had to completely remove the software and all parts. I have my order number.

 

Reloaded the software reentered the data, filed earlier this morning. Used the option of take out of refund.

How do I get a credit on my credit card?

1 reply

VolvoGirl
Level 15
March 27, 2020

Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Was that for the state efile fee?  And you saw there is also an extra 39.99 Refund Processing Service charge (44.99 in California) to have the 24.99 fee deducted from your refund, right?  Don't want you to be surprised later.