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Level 1
Mar 15, 2022 3:29 PM UTC
Question

credit card

why can't I get turbo tax to accept my credit card. I have checked the name on the card is correct and matches my turbot tax personal information. My address used by Chase Visa matches the address on file with Turbotax. Every time I try to pay for my Turbotax program, I get a message that there is a problem with the card. I can't proceed to pay Turbotax and file my return.

    1 reply

    Level 15
    Mar 16, 2022 2:20 PM UTC

    If you are having trouble paying for your Turbo Tax fees, please follow the instructions here to contact us by phone, so we can better assist you. 

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