Credit card double charge

[barbtyszka]

I originally signed up for the $40 tax e-file and was charged, then decided to upgrade to self-employment to take a deduction and was charged for the full $130 e-file on my credit.  How do I get credited the original $42.54?

[DoninGA]

You will need to contact TurboTax support for all billing issues

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

[barbtyszka]

I called, the very nice representative said the double charge did not show up yet but said I should not have been charged and gave me an email address to bring this issue.  I sent an email explaining the issue as the Rep recommended and am now waiting for the refund.  I'm guessing it will take a week for the refund so I'll give it some time before I call again.

[barbtyszka]

Still no refund.  I think I have to call again... not happy.