FAQ: How do I contact
TurboTax?
If you're using TurboTax
Online:
1. Start by signing in to your account (if you aren't already signed in).
2. Once you're in, select Help in
the upper-right corner of your screen.
3. Now select Contact Us at the bottom
of the next screen.
4. Enter your question and then select Continue.
5. Now choose between:
6. Posting your question to our community of experts; or
7. Talking one-on-one with a live TurboTax Expert, CPA,
or Enrolled Agent (requires the PLUS add-on if using Free Edition).
If you're using the TurboTax
CD/Download software or can't sign into your TurboTax
account:
1. Go here to
contact us.
2. Ask your question, select Continue,
and follow our onscreen instructions.
Live help is available 7 days per
week from 5:00 a.m. to 9:00 p.m. PST.
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