Computershare

[r19whi]

Keep getting this message when trying to download tax forms with TurboTax Premier 2023 from computershare.com.  

One or more sign-on and/or transaction inputs are missing or invalid (Ref 003)

I can sign in without going thru turbo tax and download PDFs from Computershare but not directly from TurboTax Premier 2023.  Is anyone else having this problem?  I would think TurboTax would take all the tax forms and manually input the data into TurboTax and send us a file to import into the tax software.

[CatinaT1]

If you are using TurboTax Online, try importing using a different browser.

See the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?