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Level 2
March 20, 2020
Question

Computer crashed. TTax will not give me 2018 software. Please convert my file

  • March 20, 2020
  • 3 replies
  • 20 views

CPA with a masters in Tax here.  Computer crashed in November 2019.  10 years of programs.  I was able to recover the files, but not the programs.  TURBO TAX will not send me the program nor will they convert it even though Ive been a steady consistent customer for 30 years.  I'm 150 miles from home and wont be back there for 30 days and my kids cant find my program CD.  I have a 2018 C-Corp 1120 that I need a .pdf for.   Would someone be kind enough to open it, save it to .pdf and email it back?    email me at [email address removed].   Thank you.

3 replies

macuser_22
Alumni - Champ
Alumni - Champ
March 20, 2020

Nobody in this public forum can do that.   You would not want to send all of your private tax information  to a total stranger on the internet anyway.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
Level 2
March 20, 2020

It’s a basic C Corp.  I’m probably willing to take the risk.  Shame on TurboTax for not using proper discretion. 

AkinaLO
Level 15
March 21, 2020

Please contact customer support below to assist you by sending a software push.

What is the TurboTax phone number? - Community

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