Computer crashed. loaded turbo on new computer. when trying to import .tax 2024 it is not found. when I go to file manager and click on it (it is there).

[lennar0719]

(I was able to transfer info from old computer to USB) When I go to file manager and click on .tax2024 it tries to run but says running on a different computer.

[bryndavis]

If it's a .tax2024 file then it should be a native turbo tax file.  You shouldn't need to import it, you can just open it.  The import function is looking for a file with a different extension.

[JohnB5677]

If you still need assistance you can contact the TurboTax Support Phone Number

[lennar0719]

Thanks, never thought of just trying to open it.