Computer crashed. loaded turbo on new computer. when trying to import .tax 2024 it is not found. when I go to file manager and click on it (it is there).

lennar0719 · ‎April 07, 2025

(I was able to transfer info from old computer to USB) When I go to file manager and click on .tax2024 it tries to run but says running on a different computer.

bryndavis

If it's a .tax2024 file then it should be a native turbo tax file. You shouldn't need to import it, you can just open it. The import function is looking for a file with a different extension.

JohnB5677

If you still need assistance you can contact the TurboTax Support Phone Number

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lennar0719

Thanks, never thought of just trying to open it.

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Computer crashed. loaded turbo on new computer. when trying to import .tax 2024 it is not found. when I go to file manager and click on it (it is there).