Complaint about the additional charge for one state's filing fee

[rtgreen5]

I purchased my 2024 Turbotax Premier card at BJs Warehouse in March and the advertised unit indicated that it would include one Federal and one state filing.  There was no indication that a $25 additional +tax would be charged to my account when filing.  I paid the amount in order to file but am asking for a refund of that amount as nowhere in the purchase was this additional charge mentioned.   Please refund this amount  by either a check or to my credit card.  Thank you....Lester Green

[xmasbaby0]

Sorry, but you did not read your packaging closely enough.   There is always--always--always--a state e-file fee when you use desktop software.  Your download included the program to prepare state returns.  E-filing the state returns is an extra fee.  You can avoid the state e-file fee if you print and mail the state.

[xmasbaby0]

This is from the BJ site:

Product Features:

• Download
• Recommended if you own a home, have charitable donations, have high medical expenses, and need to file both Federal and State Tax Returns
• Includes $10 credit for one of these in-product add-ons: Live Tax Advice, state e-file fees, additional state, product upgrade, or Audit Defense. Limit one per license code. See below for details
• Extra help to maximize 375+ deductions and credits
• Up-to-date on the latest tax laws
• Imports prior year data from TurboTax and other tax software
• Easily imports W-2s, investment, and mortgage information from participating companies
• Audit Risk Meter checks your return for audit triggers
• Double-checks your tax return so you can file with complete confidence
• Includes five Federal e-files and one State via download. State e-files are sold separately. Get U.S.-based technical support (hours may vary)