COMPLAINT - 1099 - Poor customer service.

[Hunter40]

Hi TurboTax,

I am posting this here because you seem to have no location to send any sort of message more than 100 characters.

I do not appreciate your condescending "experts" that help in live chat. I had terrible experiences with 2 different employees today in different chats. I also do not appreciate paying extra money for a product that does not work. This glitch has been present for over a week already. I have used your product for 8 years now and this is the first year I have had a problem with your service. I do not want to pay extra money for your "self employed" edition when it does not even work. I am considering taking my business elsewhere. You need to fix this. 

https://ttlc.intuit.com/community/tax-topics/help/why-can-not-link-my-1099-nec-in-turbotax-online/00...

Sincerely,

Brett Palomaki

[Linda Brown]

Intuit Service has been awful this year-not necessarily attitude but incomplete and conflicting advice + DROPPED Calls + FORCED TO LISTEN TO LOUD, SCRATCHY MUSIC WHEN ON HOLD. 

The only relief I got was when I finally wrote HQ, Email [email address removed]