charges for Advantage program

[garysandstrom]

I never knowingly ordered the Advantage plan and received no emails in October or November regarding the plan.  Looking at my records I noticed I was charged $120 the previous year for the same thing.  You owe me $240 for illegitimate charges, so either credit my credit card or apply it to future transactions.  Otherwise I will cancel my account.

[M-MTax]

You're going to have to contact customer service for this:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

[xmasbaby0]

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

To cancel Advantage account
https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

If you get charged for the Desktop program but can't install it, Turbo Tax has a special offer to move to the Online version. See info at the bottom of this Windows 10 End of Life article……
https://ttlc.intuit.com/community/articles/community-news-announcements/turbotax-windows-10-desktop-...

[garysandstrom]

I have been billed for the Advantage program which I never knew about or agreed to both this year and last.  Please terminate my involvement in this program and return the $240 you billed me for last year and this.

[garysandstrom]

Cancel my membership in the Advantage program and give me back the $240 you charged me for last year and this year.  I never wanted to be involved with this program and was never given an option not to be involved.  My money has been stolen as far as I'm concerned.

[Opus 17]

No one on this board can do that.  Please call customer service.