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Level 2
February 4, 2026
Question

Charged for two TurboTax Advantage program

  • February 4, 2026
  • 2 replies
  • 16 views

Need refund for turbotax advantage program.  I purchased two programs, I only need one.  Need refund for 1 turbotax program for $120.00.  Advise what do I need to send to you to receive my refund.  My name is [PII Removed].

    2 replies

    Level 15
    February 4, 2026

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    RachelW33
    Alumni - Expert
    Alumni - Expert
    February 4, 2026

    For billing issues, you will need to contact TurboTax customer support.  Please see How do I contact TurboTax?


     

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