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Level 2
March 23, 2024
Question

Change Product at Checkout

I'm amending a return and chose Premium when I started. Now I'm at checkout and I want to see how much less Deluxe would cost, and possible switch. I don't see an option to change products at this point. Can I?

3 replies

DawnC
Employee Tax Expert
Employee Tax Expert
March 23, 2024

Not without clearing and starting over.   It is free to file an amendment, unless the changes you are making require an upgrade.  

 

 

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Level 2
March 23, 2024

I canceled the Amended Return and it was removed. I went through the process again and chose a different product, free. Then I got to the end, and at checkout it still had Premium and I can't get rid of it. There's no delete button.

CatinaT1
Alumni - Intuit
March 25, 2024

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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