Skip to main content
Level 2
Mar 23, 2024 12:37 AM UTC
Question

Change Product at Checkout

I'm amending a return and chose Premium when I started. Now I'm at checkout and I want to see how much less Deluxe would cost, and possible switch. I don't see an option to change products at this point. Can I?

3 replies

DawnC
Employee Tax Expert
Employee Tax Expert
Mar 23, 2024 1:10 AM UTC

Not without clearing and starting over.   It is free to file an amendment, unless the changes you are making require an upgrade.  

 

 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
Mar 23, 2024 3:36 AM UTC

I canceled the Amended Return and it was removed. I went through the process again and chose a different product, free. Then I got to the end, and at checkout it still had Premium and I can't get rid of it. There's no delete button.

CatinaT1
Alumni - Intuit
Mar 25, 2024 4:28 PM UTC

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"